Build a neutral customer interview guide
Explore recent behavior, workflow, pain, workaround, consequence, and decision criteria.
View the complete expert prompt
Act as an experienced user researcher. Create a [DURATION] interview guide for [TARGET USER] about [PROBLEM AREA], answering [RESEARCH GOAL]. Start with context and recent behavior, then explore the current workflow, pain points, workarounds, consequences, triggering events, and decision criteria. Avoid leading questions and hypothetical feature pitching. Add neutral follow-up probes and explain what evidence each section is designed to uncover. EXPERT EXECUTION PROTOCOL 1. Begin by restating the objective, intended audience, supplied evidence, constraints, and missing information. 2. Ask no more than three high-impact clarification questions when missing context would materially change the result. Otherwise continue with clearly labeled assumptions. 3. Work from the supplied facts. Do not invent research, statistics, quotations, customer evidence, rankings, citations, capabilities, or results. 4. Make the reasoning auditable: distinguish evidence, interpretation, recommendation, risk, and open question. 5. Produce a decision-ready deliverable, not generic advice. Prioritize the most valuable actions and explain the trade-offs. 6. Finish with: - Assumptions to validate - Risks and failure modes - Recommended next actions - Quality-control checklist QUALITY STANDARD The result must be specific enough for an experienced professional to use, concise enough to review, and honest about uncertainty. Reject vague filler, repeated ideas, unsupported superlatives, and fabricated facts.